Blanchard's Conversational Capacity®
Conversational Capacity is the bedrock for a positive and productive workplace. It redirects all the energy wasted in unproductive exchanges into channels that benefit people and the enterprise.
Proven Formula for Increasing Conversational Capacity in Your Organization​
Honest and open conversations foster teamwork, progress, trust, and just about everything else positive in the workplace. But poor communication derails important initiatives, wrecking morale and torpedoing 20% of projects.
Conversational Capacity® teaches people how to engage in constructive, learning-focused dialogue when challenging topics or conflicts arise so they can make informed decisions and find the best solutions, even under high pressure. That’s where difficult exchanges turn into learning opportunities and unfocused meetings become innovation incubators.
50% OF EMPLOYEES report missing a significant company objective because of poor communication and 77% SAY THAT POOR COMMUNICATIONS hinders their company’s ability to compete.
Engages Employees
When people have honest and meaningful conversations, morale rises and the workplace buzzes with enthusiasm
Spurs Innovation
People share ideas. Colleagues contribute. The original idea evolves into a great one. That’s how innovation happens
Improves Productivity
The gap between what people say and others hear closes. Miscommunication and misunderstandings evaporate, and work gets done